We inspect once you've moved in — after completion, ideally whilst the property's still empty. Every room, every fitting, every corner checked against NHBC standards, with nothing left off the report because it seemed minor.
New builds involve dozens of different trades and thousands of individual tasks, often signed off under tight completion deadlines. Even the best developers, with the best intentions, can miss things — the average new build in the UK has over 100 snags, and even well-built homes from reputable developers typically carry 30–50. Most go unnoticed by an untrained eye — until they become expensive. That's why SnagSense exists: to catch what quality control missed, whilst it's still the developer's responsibility to fix, not yours.
Ideally, we come in the next day, before it's full of boxes and furniture. If you'd rather we collect the keys and carry out the inspection while you're not there, we can do that too — whatever works for your move.
You get a photographed, numbered defect list within 48 hours, so you can go back to your developer with clear evidence of what needs fixing — while you're still well within your warranty period to get it done. A professional snagging report typically costs a few hundred pounds — but the average unreported defect, left until after warranty expires, can run into thousands to fix out of pocket.
RPSA accredited, so you know the inspection meets the standard the industry requires.
New Build Snagging Inspections
What We Check -
Thermal Imaging Inspection (Weather Permitted)
Air Flow Inspection
Damp & Moisture Reading Throughout The Property Inspection
Ventilation & Condensation Risk Checks Inspection
Structural Integrity Inspection
Kitchen White Goods Inspection
Fittings Inspection
Walls & Flooring Inspection
Cosmetic Inspection
Drainage Inspection
Loft / Roof Inspection
External Visual Inspection
Doors And Draft Seals Inspection
Electrical Inspection
What Is Included?
What You Will Receive -
RPSA Accredited Surveyor
Snag Severity Rating - So You Know What To Chase First With Your Developer
Fully Insured With Professional Indemnity Cover
Warranty Guidance - NHBC
Photographic Digital Full Report Delivered Within 48 Hours
Reports Organised By Room, So You Can Hand It Straight To Your Developer
Thorough Complete Inspection Of Every Room & Out Buildings (Garages)
Keep Full Ownership Of Your Snag List
Revisit To Your Property To Verify Snags Identified Are Completed To Industry Standards (At An Additional Cost)
Before We Arrive
To give you the most thorough inspection possible, here's what helps on the day:
Clean and tidy — makes it easier to spot genuine defects rather than mess
Empty where possible — an empty property lets us check every surface, corner and fitting properly. A few pieces of furniture is no issue at all, we'll work around it
Within 6 months of completion — as a new build, we ideally inspect within the first 6 months. We know moving house is stressful and snagging can slip down the list — if you're outside that window, get in touch and we'll advise on next steps
Pets are welcome — we don't mind pets being home during the inspection, we're happy to work around your four-legged friends